We’ve heard a number of ideas on using social media as a tool. Here is some of what the SPJ has to say about some of the best social media practices:
1. Start with a plan: Before you sign up for a social site, come up with a game plan. You should be able to answer these questions: What do you want to accomplish? How much time do you have to spend on maintaining a social profile? …2. Fill out your profile: Adding a photo or filling out your bio may seem basic, but it shows the community that you care. …3. Be transparent: Interacting with folks on social sites can be a very personal experience. Users want to trust you – so make sure your profiles honestly portray who you are, what company you work for and why you’re on that site.4. Be genuine: Stay true to who you are. People will want to connect with you if they feel you offer an authentic relationship. …5. Stay active and commit time to building your profile: Creating a successful profile online can take weeks, if not months. During that time you’ll learn it’s important to maintain and update your profile every day. …6. Listen and interact: For the most part, being active on social sites requires two things: participating and listening. Remember that your profile isn’t a one-sided conversation. …7. Follow people back: It’s a general courtesy to follow those who friend you. …8. Edit your posts: Become familiar with the editing options each site offers. On Twitter you can determine how your Tweet reads; but did you also know that you can edit the headline, description and photo on a link posted in Facebook or a link submitted to Digg? …9. Track metrics: If you’re not sure how much of an impact you’re making, check your metrics. This could be as easy as setting up an account with bit.ly, a link shortening service. …10. Mistakes happen: We all make mistakes online, but it’s important to learn from them and move on. If a message does go out that’s incorrect or inappropriate, take a moment to correct that mistake or apologize. …
Note: post edited 6/14/10
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