Job Number : 4999886
Job Title : Technical Writer II
Location : Los Angeles, CA
Work Schedule : 9/80
Application Filling Period : Mar. 12, 2015 – Apr. 17, 2015, 4:30pm PST. The application filing period may close prior to the filing end date if sufficient applications have been received. If sufficient applications have not been received, then the filing period may be extended.
Salary Range : $28.85 – $37.95 per hour ($33.09 – $43.56 per hour for current MWD employees hired prior to February 14, 2013).
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Technical Writer II
The Business Technology Group, Administrative Services Section, Document Services Unit has one (1) opening for a Technical Writer II at our Union Station headquarters in Los Angeles.
This position is responsible for writing and editing Metropolitan’s technical and administrative manuals, operating policies and procedures, and for producing Metropolitan’s Board Packet, the monthly communication to the Board of Directors. All work is written and prepared to meet high quality standards and customer expectations.
Technical manuals include distribution, treatment plant, process safety, and hydroelectric manuals. Familiarity with applicable safety regulations and codes that affect these documents is desired.
Administrative writing work includes preparing revisions to Metropolitan’s Operating Policies; maintaining the database for Legal and Human Resources; and updating the IntraMet (Internal Company Website) as policies are revised. Other administrative work includes revising the purchasing manuals; preparing finance and fleet maintenance manuals; maintaining the “kit” for desktop instructions; maintaining the Technical Writing Team standard templates and instructions; revising the Technical Writing Team IntraMet splash page; and developing technical schematics, flowcharts, graphics, and other visuals, including photographs that support the technical manuals.
Documentation is written and produced to stringent publication quality standards. Extensive knowledge of English grammar and the ability to edit documents for composition, content, consistency, grammar, punctuation, syntax, usage and format is critical. Documents are primarily written according to Gregg or Associated Press format. The writer must be able to discuss language using proper terms (subject/verb agreement, indicative mood, consistent tone, etc.). The ability to understand technical concepts and render information simply and clearly is also required.
- Conducts documentation planning, including customer needs analysis, project planning and coordination, and scheduling for projects.
- Conducts research and interviews to gather information and to document processes.
- Prepares field and administrative procedures, studies, plans, reports, training materials, and other technical documents in accordance with established standards, guidelines and regulations.
- Develops technical schematics, flowcharts, graphics, and other visuals including photographs and videos.
- Performs document reviews for format and grammar; prepares and tests online documents; posts documents on-line.
- May participate on a project team.
- Performs other related Technical Writer job duties as required.
This position produces documentation according to Metropolitan’s technical writing process, such as document planning, customer needs analysis, project planning and coordination, resource allocation, and project scheduling. The writer may also prepare a project estimate in response to customer requests for technical writing support of capital projects.
This position conducts research by consulting engineering drawings and specifications, conducting field interviews to gather information, and documenting and verifying processes. This may include developing process flowcharts and creating system technical schematics, graphics, and other visuals including photographs and videos. The writer must be able to read basic engineering drawings and schematics, and access the proper systems, (CAD, Maximo, etc.) for research purposes.
The writer prepares field and administrative procedures, studies, plans, reports, training materials, and other technical documents in accordance with established standards, guidelines, and regulations. This position also prepares operating policies according to Metropolitan’s operating policy process and in accordance with standards for content, format, and publication.
To ensure quality, this position performs document reviews for content, format and grammar; prepares and tests online documents; and posts documents online.
Work Schedule: 9/80 (Alternate Fridays off)
For your application to be considered, a 1-2 page technical document that you have written must be provided in addition to your resume. Email this writing sample to firstname.lastname@example.org.
Education and Experience: Bachelor’s degree from an accredited college or university in a related field AND four years of relevant experience; OR an equivalent combination of education and experience; OR three years in the MWD Technical Writer I classification.
Knowledge of: English composition and grammatical structure; advanced modern office equipment and technology; advanced word processing and graphic software; theories and practices of technical writing and communication; policy, procedure and manual development; drawings and schematics.
Skills and Abilities to: compose technical information using English composition and grammatical structure; use advanced word processing and graphic software; understand and use theories and practices of technical writing and communication; conduct policy, procedure and manual development; read and understand engineering drawings and schematics; and operate current office equipment including computers and supporting applications.
Valid California Class C Driver’s License or its equivalent in your state of residence that allows you to drive in the course of your employment is required.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met or may be encountered by an employee to successfully perform the job duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties.
Physical Demands: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as paper, books, or small parts; driving an automobile, etc. Occasionally, work may be performed at field locations, with long periods of standing or walking to gather data or to photograph structures or plant equipment.
Work Environment: The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. Occasionally, work may be performed at field locations where dust, dirt, heat, or chemicals are present. This field work may involve moderate risks or discomforts that require special safety precautions, e.g., working around moving parts, or machines, or irritant chemicals; etc. Employees may be required to use protective clothing or gear such as masks, boots, goggles, gloves, or shields.
Job-Related Selection Criteria
- 40% Technical Writing Skills: Grammar, punctuation, syntax, consistency, content, usage, composition
- 20% Technical Knowledge/skills. Technical concepts related to water treatment and distribution; knowledge of Gregg and Associated Press formats; experienced Microsoft Word, Excel, and Adobe Acrobat user
- 20% Teamwork/Interpersonal/Oral Communication Skills
- 10% Job Preparation (education, experience & training relevant to the position)
- 10% Project Management
- 100% Total
- Competitive compensation
- Excellent Medical, Dental, Life, Vision, Retirement plans including Pension plan and 401K (with matching employer contribution), tuition reimbursement, paid holidays, and more
- Training and advancement opportunities
- Hub of public transportation: rail, subway, buses, and taxis
- On-site fitness center
- Excellent working environment
This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To receive a copy of the complete job description, please send an email to email@example.com.
Reasonable accommodation for people with disabilities may be requested by calling (213) 217-7738 at least 5 working days in advance of the scheduled examination date(s).
MWD is a Federal and State EO employer – Veterans/Disabled and other protected categories.